Booking
 
  Responsibility Tour Prices Passport & Visas
 


  Responsibility
  Here the 'the company' means HERITAGE NORTH EAST PRIVATE LTD. and the client means the person or persons in whose name and/or on whose behalf the booking is made.
  1. There is no contract between the Company and the client until the Company has confirmed its acceptance in writing on receipt of the appropriate deposit. An account will be sent with the confirmation and should be settled at least four weeks before the commencement of the tour. If not paid in that time the Company reserves the right to cancel the booking with consequent loss of deposit and apply the scale of cancellation charges as shown.
 

2. The Company has the right at any time and for any reason:

(1) to cancel the contract prior to the date of commencement of the tour; and if it does so its liability shall be limited to refunding all monies including the initial deposit paid by the client, and/or
(2) to amend alter vary or withdraw any tour programme or facility it has advertised or published or to substitute a hotel of similar class if it is deemed advisable or necessary. In either case the Company shall not be liable for any damage, additional expense or consequential loss suffered by the client.

In either case the Company shall not be liable for any damage, additional expense or consequential loss suffered by the client.

  3. No person other than the Company in writing has the authority to vary, add, amplify or waive any description, term or condition set forth herein.
  4. . In the event of the Company exercising its rights to amend or alter any tour plan advertised in their brochure after such tour has been booked the client shall have the right:
(1) to continue with the tour as amended or altered;
(2) to accept any alternative tour which the Company may offer.

In neither of these above cases shall the Company be liable to the client for any damage, additional expense or consequential loss suffered by him.
  5. The Company shall in no circumstances whatsoever is liable to the client or any person traveling with him for:
(1)any death, personal injury, sickness, accident, loss, delay, increased expense, consequential loss or any misadventure howsoever caused;
(2)any act, omission,default of any hotelier, carrier or other person or by any servant or agent employed by them who may be engaged or concerned in the provision of accommodation, refreshment, carriage facility or service for the client or for any person travelling with him howsoever caused;
(3) the temporary or permanent loss of or damage to baggage or personal effects howsoever caused.

In this condition the expression 'howsoever caused' includes negligence on the part of any person.
  6. No liability on the part of the Company arising in any way out of this contract in respect of any tour facility shall exceed the total amount paid or agreed to be paid for the tour, and shall in no case include any consequential loss or additional expense whatsoever.
  7. Any claim or complaint by the client must be notified to the Company in writing and must reach Company within 28 days of his return from holiday. No claim notified to the Company outside this period will be entertained and the Company shall incur no liability whatsoever in respect thereof.
  8. In entering into the contract the Company, in addition to acting for itself is and shall be deemed to be acting as agent and trustee of its servants agents and contractors and as agent and trustee of all operators and their servants ,agents and contractors, who at any time directly or indirectly take parting the effectuation of the tour. All such persons and companies shall to this extent be or be deemed to be parties to the contract and shall be entitled to the benefit of the same immunities and exemptions from liability as are available to the Company under these conditions.
  9. Each of these conditions shall be severable from the other and if any provision be invalid, illegal or unenforceable the remaining provisions shall nevertheless have full force and effect.
10. Any or all disputes, controversies and differences relating to this contract or any breach thereof shall come under the jurisdiction of Guwahati High Court.
   
  Tour Prices
  The prices quoted in the brochures or leaflets published by the Company are in Indian Rupees. The Company reserves the right to amend the prices if affected by circumstances beyond its control and if change in fuel cost occurs before the date of departure and to increase prices accordingly. Any increase in price must be paid for before departure.

Cancellations

You have the right at any time to cancel the bookings but if you do so you must make the cancellation in writing, and the following terms will apply:
 
Cancellation Received (days prior to departure )
Cancellation Charge (% of total tour price)
29 or more Deposit
15 to 28 50%
1 to 14 90%
0 or after 100%
  If you change. your booking

A handling fee of Rupees 1500 per transaction will be charged for any alteration or amendment made to a booking after the booking has been confirmed to and accepted by our clients.
Please note : If you change your date of tour within 7 days of commencement this will be treated as a cancellation and rebooking. The relevant charges will apply.
   
  Passports and Visas
  All foreign nationals opting for this tour should have a valid passport for the duration of the tour. Also the foreign nationals are responsible for getting their own visas and must ensure that they can obtain these visas before entering into a booking commitment with us. Long delays in obtaining visas sometimes occur: be sure to apply well in advance of the anticipated date of journey.